Property of :

Letzbarefoot

Address: 23, Rue Emile Metz, L-2149, Luxembourg

Website: https://www.letzbarefoot.com/

VAT number: LU 35.44.76.78

This website was created and is managed by UP-Concept, Marketing Agency

Hosting and publishing: This website is hosted and published by UP-Concept

3 rue de Luxembourg, 8440 Steinfort

Website: https://up-concept.be/

Email: info@up-concept.lu

General conditions of use of the site:

The purpose of these general conditions of use (hereinafter referred to as CGU) is to define the terms and conditions under which Letzbarefoot makes available to users (hereinafter referred to as Users) of the site https://www.letzbarefoot .com/ (hereinafter referred to as the Site) the associated services and the manner in which users access the Site and use its services.

Any connection to the site is subject to compliance with the T&Cs.

The user acknowledges in this respect that simple access to the Site implies acceptance of all the conditions described below.

Access to the site:

The user of the site acknowledges having verified that the computer configuration he uses does not contain any viruses and that it is in perfect working order.

Please note that the secrecy of correspondence is not guaranteed on the Internet and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from computer contamination. possible viruses circulating on the internet.

Letzbarefoot cannot be held responsible for any damage, direct or indirect, which may result from access, use or downloading of content via the site, in particular, damage or viruses which could infect the computer of the site. user or any other hardware.

Letzbarefoot strives to allow access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond its control, and subject to possible breakdowns and maintenance interventions necessary for the proper operation of the site and services.

Consequently, Letzbarefoot cannot guarantee availability of the site and/or services, reliability of transmissions and performance in terms of response time or quality. No technical assistance is provided to the user, whether by electronic or telephone means.

Letzbarefoot cannot be held liable in the event of it being impossible to access this site and/or use the services.

Furthermore, Letzbarefoot may be required to interrupt the site or part of the services at any time without notice, all without right to compensation. The user acknowledges and accepts that Letzbarefoot is not responsible for interruptions, and the consequences which may result for the User or any third party.

Site content:

The information and/or documents appearing on the Site and/or accessible through the Site come from sources considered to be reliable.

However, this information and/or documents may contain technical inaccuracies and typographical errors.

Letzbarefoot reserves the right to correct them as soon as these errors are brought to its attention.

It is strongly recommended to check the accuracy and relevance of the information and/or documents made available on the site.

The information and/or documents available on the site are subject to modification at any time, and may have been updated. In particular, they may have been updated between the time of their download and the time when the User becomes aware of them.

The use of the information and/or documents available on the Site is done under the full and sole responsibility of the user, who assumes all the consequences that may arise, without the liability of Letzbarefoot being sought.

Letzbarefoot cannot under any circumstances be held responsible for any damage of any nature whatsoever resulting from the interpretation or use of the information and/or documents available on the site.

Intellectual property :

The site is the exclusive property of Letzbarefoot

The general structure of the site and its content are the exclusive property of Letzbarefoot, and are subject to legal protection under intellectual property (copyrights, databases, software, trademarks, etc.).

Any reproduction, representation or total or partial adaptation of the site by a natural or legal person, by any means whatsoever, without the express authorization of Letzbarefoot is prohibited and would constitute an act of counterfeiting punishable in particular by articles L. 335-2 et seq. of the intellectual property code.

Any total or partial reuse or extraction of the site's databases by a natural or legal person, by any means whatsoever, is prohibited and would constitute an act of counterfeiting punishable by articles L. 343-1 et seq. of the code of Intellectual property.

Any total or partial reproduction of Letzbarefoot brands and logos

carried out without its express authorization is prohibited in application of articles L. 713-2 et seq. of the Intellectual Property Code.

Protection of personal data :

In accordance with the Data Protection Act No. 78-17 of January 6, 1978 as amended and the General Regulations on the Protection of Personal Data (hereinafter “GDPR”) No. 2016/679/EU of April 27, 2016, Letzbarefoot as data controller, guarantees respect for the privacy of users of the site.

Processing of personal data

Use of the site by users may result in the communication of personal data. The processing of this data by Letzbarefoot, in its capacity as data controller, or by service providers acting in the name and on behalf of Letzbarefoot, will comply with the law and regulations.

Personal data will be processed by Letzbarefoot, in accordance with the purposes mentioned below, via:

Cookies, Google Analytics, contact form, payment forma.

The site uses different technologies allowing it to collect personal information relating to the user of the site.

The different technologies are as follows:

• Use of cookies (by Google Analytics)

• Use of the Google Analytics tag (GA4 AND/OR UA)

• Use of a contact form

Article 1 – Personal information collected

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Article 2 - Consent

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for your purposes. this end only.

If we ask you to provide your personal information to us for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us being able to contact you, collect your information or disclose it, you can notify us by contacting us by email info@letzbarefoot.com or by post at: 23, Rue Emile Metz, L-2149, Luxembourg

Duration of retention of users' personal data

In accordance with Article 13 §2 of the Regulation and the Law, the Data Controller only keeps personal data for the time reasonably necessary to enable the achievement of the purposes for which they are processed.

This duration is in all cases less than: less than 10 years, during which the data collected by the company are kept.

Article 3 - User rights

At any time, the user can exercise their rights by sending a message by email to the following address: info@letzbarefoot.om, or a letter by post addressed, attaching a copy of their identity card to the The following address: 23, Rue Emile Metz, L-2149, Luxembourg

A) Right of access

In accordance with article 15 of the Regulations, Letzbarefoot guarantees the User's right of access to their personal data. The User has the right to obtain access to said personal data as well as the following information:

• The purposes of the processing;

• The categories of personal data concerned;

• The recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients who are established in third countries or international organizations;

• Where possible, the planned retention period of personal data or, where this is not possible, the criteria used to determine this period;

• The existence of automated decision-making, including profiling, referred to in Article 22, paragraphs 1 and 4 of the Regulation, and, at least in such cases, useful information regarding the underlying logic, as well as as the significance and anticipated consequences of such processing for the data subject.

The Data Controller may require payment of a reasonable fee based on administrative costs for any additional copies requested by the User.

When the user submits this request electronically (via the email address for example), the information is provided in commonly used electronic form, unless the User requests otherwise. .

A copy of their data will be communicated to the user no later than one month after receipt of the request.

B) Right of rectification

Letzbarefoot guarantees the user the right to rectification and erasure of personal data.

In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The user first makes the necessary changes himself from his user/other account, unless these cannot be made independently, in which case the request can be made to Letzbarefoot.

In accordance with Article 19 of the Regulation, the data controller shall notify each recipient to whom the personal data have been communicated of any rectification of the personal data, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information about these recipients upon request.

C) Right to erasure

The user has the right to obtain the erasure of his personal data as soon as possible in the cases listed in article 17 of the regulation.

Where the controller has made personal data public and is obliged to erase them pursuant to the previous paragraph, the controller, taking into account available technologies and implementation costs, shall take reasonable measures , including of a technical nature, to inform other controllers processing such personal data that the data subject has requested erasure by such controllers of any links to, or copies of, such personal data or reproduction thereof.

The previous two paragraphs do not apply to the extent that this processing is necessary:

• To exercise the right to freedom of expression and information;

• To comply with a legal obligation which requires processing provided for by Union law or by the law of the Member State to which the controller is subject, or to carry out a task in the public interest or relating to the exercise the public authority vested in the controller;

• To establish, exercise or defend legal rights.

In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any erasure of personal data or any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information about these recipients upon request.

D) Right to restriction of processing

The User has the right to obtain limitation of the processing of his personal data in the cases listed in article 19 of the regulation.

In accordance with Article 19 of the Regulation, the data controller shall notify each recipient to whom the personal data have been communicated of any restriction on the processing carried out, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information about these recipients upon request.

E) Right of data portability

In accordance with Article 20 of the Regulation, users have the right to receive personal data concerning them from Letzbarefoot in a structured, commonly used and machine-readable format. Users have the right to transmit this data to another data controller without Letzbarefoot obstructing this in the cases provided for by the regulations.

When the user exercises his right to data portability pursuant to the previous paragraph, he has the right to obtain that the personal data are transmitted directly from one data controller to another, where technically possible.

The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a mission of public interest or relating to the exercise of public authority vested in the controller.

The right to data portability does not infringe the rights and freedoms of third parties.

F) Right to object and automated individual decision-making.

The user has the right at any time to object to the processing of their personal data due to their particular situation, including data automation carried out by Letzbarefoot. In accordance with article 21 of the Regulation, Letzbarefoot will no longer process personal data, unless there are legitimate and compelling grounds for the processing which override the interests and rights and freedoms of the User, or for the establishment, exercise or defense of legal rights.

When personal data is processed for prospecting purposes, the User has the right to object at any time to the processing of personal data concerning him or her for such prospecting purposes, including profiling to the extent where it is linked to such prospecting.

If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

G) Right to complain

The User has the right to lodge a complaint concerning the processing of his personal data by Letzbarefoot with the Data Protection Authority, competent for Luxembourg territory. The User can also file a complaint with the court of first instance of his domicile.

Article 4 - Cookies

The site uses cookies to distinguish users of the site. This helps provide users with a better browsing experience and improvement of the site and its content. The purposes and terms of cookies are contained in this article.

General principles

A "Cookie" is a file placed temporarily or permanently on the User's hard drive when consulting the Website, with a view to a subsequent connection. Thanks to cookies, the server recognizes the user's computer.

Cookies may also be installed by third parties with whom Letzbarefoot collaborates.

Some of the cookies used by Letzbarefoot are necessary for the proper functioning of the Site, others improve the user experience.

The user can personalize or deactivate cookies by configuring their browser.

By using the Website, the User expressly agrees to the management of cookies as described in this article.

Type of cookies and purposes pursued

Different types of cookies are used by Letzbarefoot on the site:

• Technical cookies: they are necessary for the operation of the website, allow the communication of the data entered and are intended to facilitate the User's navigation;

• Statistical and audience measurement cookies: these cookies enable user recognition and are used to count the number of users of the website over a certain period. Since they also indicate browsing behavior, they are an effective way to improve the user's navigation, by displaying proposals and offers likely to interest them. They also allow Letzbarefoot to identify possible bugs on the website and correct them.

• Functional cookies: these cookies facilitate the use of the website by retaining certain choices made (for example, the user name or language);

• Tracking cookies: Letzbarefoot uses tracking cookies via Google Analytics to measure user interaction with site content and produce anonymous statistics. These statistics allow Letzbarefoot to improve the website. Google supports the explanation of these cookies at: http://www.google.nl/intl/en_uk/policies/privacy/

Cookie retention period

Cookies are kept for the time necessary to achieve the intended purpose. The cookies that may be stored on the user's hard drive and their retention period are as follows:

Cookies from this site may be stored on the user's hard drive for a maximum period of 26 months.

Cookie management

If the user does not want the Website to place cookies on their hard drive, it is easy for them to manage or delete them by modifying their browser settings. The browser programming also allows the User to receive a notice or notification as soon as a website uses cookies and thus decide to accept this, or to refuse it.

If the user deactivates certain cookies, he accepts that the Website may not function optimally. Certain parts of the Website may therefore not be usable, or may be partially usable.

If the user wishes to manage and/or delete certain cookies, he or she can do so using the following link(s):

For users with browser:

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

• Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq

• Chrome: https://support.google.com/accounts/answer/61416?hl=fr

• Firefox: https://support.mozilla.org/fr/kb/activate-deactivate-cookies-preferences

• Safari: https://support.apple.com/kb/ph21411?locale=fr_CA

If the User refuses to allow Google Analytics cookies to be used, they are invited to configure their browser to this effect, on the following website: http://tools.google.com/dlpage/gaoptout.

Article 5 – Disclosure

We may disclose your personal information if the law requires us to do so or if you violate our general conditions of sale and use.

Article 6 – Accommodation

Our store is hosted on UP-Concept. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in the UP-Concept data storage system and databases. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case UP-Concept will store your credit card information.

This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

When making a payment on the site, proof of the transaction including the order form and the invoice will be kept in the computer systems of the site publisher.

Article 7 – Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Article 8 – Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. website.

Article 9 – Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the Website.

Questions and contact details

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Officer Letzbarefoot or by mail at address contact@letzbarefoot.com.